SMS/TCPA Compliance Policy
Last Updated: 1.5.2025
Assurance Plans AI (“Assurance Plans AI,” “we,” “our,” or “us”) is committed to complying with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles, and all applicable federal and state regulations governing SMS and electronic communications.
This SMS / TCPA Compliance Policy explains how and why text messages may be sent and outlines your rights and choices regarding SMS communications.
Consent to Receive SMS Messages
By submitting your phone number through our website, forms, landing pages, or digital tools, you expressly consent to receive SMS and/or MMS messages from Assurance Plans AI and/or a licensed insurance professional we may connect you with.
Messages may include:
- Responses to your inquiry
- Follow-up communications related to your request
- Appointment coordination or informational updates
Consent is not a condition of purchase, and submitting your information does not obligate you to purchase any product or service.
Nature of Messages
Messages sent may be manual or automated, including those sent using automated technology. Message frequency varies based on your interaction and request.
Assurance Plans AI does not send unsolicited bulk text messages and does not engage in spam messaging practices.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you may receive a final confirmation message confirming your removal. No further messages will be sent unless you re-opt in.
Help Instructions
For assistance, reply:
HELP
Or contact us through our website for support.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Assurance Plans AI is not responsible for carrier charges.
Data Use & Privacy
Your phone number and personal information:
- Are used solely for responding to your inquiry
- Are not sold, rented, or shared with third-party lead aggregators
- May be shared only with an appropriate licensed insurance professional for the purpose of responding to your request
For more information, please review our Privacy Policy.
Third-Party Communications
If your inquiry is shared with a licensed insurance professional, that professional may contact you directly and is responsible for complying with applicable laws, licensing requirements, and communication regulations.
Assurance Plans AI does not control the communication practices of third-party licensed agents once contact is initiated.
Eligibility
You must be 18 years of age or older to submit your information and consent to receive SMS communications through our platform.
Changes to This Policy
Assurance Plans AI reserves the right to update this SMS / TCPA Compliance Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this policy or your communication preferences, please contact us through our website.
Important Disclosure
Assurance Plans AI is a marketing, lead-generation, and information services platform. We are not an insurance agency, broker, carrier, or advisor. Insurance products are offered and sold solely by properly licensed insurance agents and carriers. Availability and eligibility vary by state.